Currently all nine offices will remain closed to walk-in clients in accordance with CDC guidelines, therefore applicants will be required to drop off all required documentation in a secured drop box in front of the office selected using this appointment system or submit electronically to the designated worker.
It is advisable to gather the required documentation – which is listed in more detail in this recording – and place in envelope in the drop box or submit electronically. Again, a copy of the required documentation is preferred but if original information is dropped off, our staff will return the original documentation by mail or arrangements will be made for you to pick up the original documents up from a staff member.
The required documentation should be dropped off at the office you select, the day of your appointment, at least one hour before your scheduled appointment time.
Failure to submit all required documentation will delay your assistance. We require below documents:
Household members that are 18 years of age and older must have identification (Drivers Licenses/State Identification Card)
Social Security card(s) or official documentation with Social Security numbers for everyone living in the household (or Permanence Residence/Green Card)
Most recent utility bill or verification from your landlord that heating expenses are included in your rent. If you participate in the Pre-Pay Electric Program, please present the statement from the utility company and include the account number and name on the account for all heating fuel sources and electric.
Proof of all household income from the previous month or proof of no income. Examples of income are:
|Mobile App for Video Chat / Documents Upload|
| You can also download and install an Android mobile app by clicking below:
|Instructions for joining video conference|
|At your appointment time, you will receive a meeting invite via Text and/or Email and/or phone call. You just simply click on the link or copy & paste the URL on to a browser. Or download and install from above Mobile App link and click "Start Video Chat" button. Enter your meeting ID and last 4 digits of your SSN and click "Start Video Chat" button.|
Blue Grass Community Action Partnership empowers low-income individuals to become self-reliant through community service, assistance, education, and partnerships.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 900-4012 and following the instructions.